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Terms and Conditions for Providers

Website Terms and Conditions of use.


The StudyinNewZealand.govt.nz (“SINZ”) website and the MyStudyNZ tool (“MyStudyNZ Tool" are provided by Education New Zealand (“ENZ”).

The SINZ website is ENZ’s student-facing website designed to promote studying in New Zealand. It provides access to qualifying New Zealand international education providers to market their institution and programmes to prospective international students (“Students”) and parents, guardians or caregivers enquiring on behalf of Students (“Enquirers”).

The MyStudyNZ Tool allows Students and/or Enquirers to create a profile to research and shortlist study options, learn about living costs and student visas, contact education providers, make and track the progress of applications (in the case of Students).  

If a Student or Enquirer agrees to be contacted directly by an education provider through the MyStudyNZ Tool, ENZ will share certain details it holds about the Enquirer (including their name, email address and phone number) and the Student (including their name, email address, phone number, nationality, country of residence, date of birth, highest level of study attained, intended study option, intended source of funding, preferred tuition budget, desired start date, the shortlisted study option’s match compatibility score with the Student’s study intentions, and student visa prediction score) (together, “Information”) to the education provider via email. 

The following Terms and Conditions of Use of Education New Zealand’s SINZ Website and MyStudyNZ Tool by education providers (“Terms”) form a contract between the relevant education provider (“you”) and ENZ for:

  • your use of the SINZ website;
  • your receipt and use of the Information; and
  • your receipt and use of any research or statistical analysis data or reports that we may undertake or sponsor in connection with our functions; and
  • your use of any associated material, assets, and content.

ENZ may revise these Terms by giving you notice. We’ll notify you of any changes by displaying the changes on this website, and by continuing to use the SINZ website and/or receive emails from ENZ containing Information after such notification, you will be deemed to have accepted the changes.

All use of the SINZ website is also governed by ENZ’s standard Terms of Use which form part of these Terms. If there is any inconsistency between these Terms and the ENZ standard Terms of Use, these Terms will prevail.

Listing criteria

Subject to ENZ’s rights to amend, suspend or terminate listings (see below), ENZ will only list in its sole discretion, and maintain listings for, New Zealand international education providers, who meet and continue to meet the following conditions: 

  • Signatory to the Education (Pastoral Care of International Students) Code of Practice 2016;
  • Registered by the New Zealand Qualifications Authority with a Ministry of Education identification number; and,
  • For all non-university Tertiary Education Organisations (TEOs), the maintenance of a Category 1 or Category 2 status under External Evaluation and Review (EER). (Note that ENZ will not list, and will immediately remove from the website, any providers that have or acquire Category 3 or Category 4 status).

ENZ will immediately, and without notice, remove any providers from the SINZ website that no longer meet the above criteria.

No endorsement

You acknowledge that ENZ does not, by listing you on the SINZ website, endorse you in any way.

Your responsibilities

As an international education provider listed on the SINZ website, you have specific responsibilities.

By listing on the SINZ website, you agree to:

  • Ensure the minimum details related to your institution (institution type, Ministry of Education ID number, contact details and basic description) are complete;
  • Ensure content related to your institution and programmes is accurate and up-to-date;
  • Nominate a representative from your institution to be profile owner, and to provide contact details for said owner.

You have sole responsibility for the accuracy of the information provided to ENZ for use in the listing and for updating ENZ of any changes to that information. ENZ takes no responsibility for the accuracy of information provided by you.


The Information includes personal information as defined in the Privacy Act 1993.

ENZ provides the Information to you for the limited purposes of allowing you to:

  • contact the Student in relation to their shortlisted study option, or any other course you offer; and
  • assess the Student’s potential value to you as a student if they were to enrol, to inform the level of contact you make with the Student or Enquirer.
  • understand and asses any research or statistical analysis reports commissioned by ENZ in relation to student applications or enquiries.

For the avoidance of doubt, the Information must not be used for the purposes of assessing Students’ applications for admission to their shortlisted study option, or any other course you offer.

In receiving the Information, you agree to:

  • use the Information only for the purposes authorised above;
  • take all appropriate technical and organisational measures to prevent against the loss, unauthorised or unlawful processing, access, or use of Information;
  • hold, store and secure the Information in accordance with your own privacy policy;
  • immediately notify us of any updates to your email address;
  • immediately notify us if you become aware of a privacy breach;
  • immediately return, destroy, or otherwise deal with the Information in accordance with ENZ’s instructions in the event that ENZ suspends transferring you Information, and provide evidence to ENZ to demonstrate that you have done so; and
  • otherwise deal with the Information in accordance with the Privacy Act 1993 and the information privacy principles contained within it, and the EU General Data Protection Regulation (to the extent applicable). 

ENZ requires you to ensure all staff, subcontractors and agents who deal with Information are made aware of and comply with these obligations.

Amendment, suspension, termination or reinstatement of profiles

ENZ reserves the right to immediately, and without notice, amend, suspend or terminate your profile for any reason in ENZ’s sole discretion.

This right includes (but is not limited to) situations where:

  • ENZ has concerns over the accuracy, clarity or transparency of any listing;
  • ENZ has concerns that you may no longer meet the listing criteria;
  • any provider is suspected of being involved in misconduct, submission of fraudulent applications or information (whether deliberately or by omission); or
  • any provider is suspected of acting in a manner contrary to the Education (Pastoral Care of International Students) Code of Practice 2016 or in any way that brings ENZ or New Zealand into disrepute.

All decisions regarding amendment, suspension, termination or reinstatement of profiles, will be at the sole discretion of ENZ.

ENZ’s right to terminate the transfer of Information

ENZ reserves the right to immediately, and without notice, suspend transferring you Information for any reason in ENZ’s sole discretion.

This right includes (but is not limited to) situations where:

  • ENZ has concerns that you are using the Information for purposes other than those authorised above; or
  • ENZ otherwise has concerns over the safety, security or use of any Information.

Dispute resolution

In operating the SINZ website, ENZ as a New Zealand government agency will observe the laws of New Zealand and the principles of natural justice. In dealing with complaints or concerns about the website or our conduct, we will follow our Feedback and Complaints Policy. A copy of this is available on request.

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this includes the existence, status and outcome of any visa application I submit, for use in accordance with, and for the purposes set out in, Education New Zealand’s Privacy Policy which I have read and understood. The results Education New Zealand receives may also include visa decisions pre/post the student visa application (such as a work visa post study). This will enable us to provide a more personalised digital experience and undertake research and analytical studies associated with our functions.

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