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Terms and Conditions for Providers

Terms and Conditions of Use of Education New Zealand’s StudyinNewZealand.govt.nz Website by Education Providers.


The StudyinNewZealand.govt.nz (“SINZ”) website is provided by Education New Zealand (“ENZ”). The SINZ website is ENZ’s student-facing website designed to promote studying in New Zealand. It provides access to qualifying New Zealand international education providers to market their institution and programmes to prospective international students.

The following Terms and Conditions of Use of Education New Zealand’s StudyinNewZealand.govt.nz Website by education providers (“Terms”) form a contract between the relevant education provider (“you”) and ENZ for your use of the SINZ website and associated material, assets, and content. ENZ may revise these Terms by giving you notice. We’ll notify you of any changes by displaying the changes on this website, and by continuing to use the SINZ website after such notification, you will be deemed to have accepted the changes.

All use of the SINZ website is also governed by ENZ’s standard Terms of Use which form part of these Terms. If there is any inconsistency between these Terms and the ENZ standard Terms of Use, these Terms will prevail.

Listing criteria

Subject to ENZ’s rights to amend, suspend or terminate listings (see below), ENZ will only list in its sole discretion, and maintain listings for, New Zealand international education providers, who meet and continue to meet the following conditions:
Signatory to the Education (Pastoral Care of International Students) Code of Practice 2016;

  • Registered by the New Zealand Qualifications Authority with a Ministry of Education identification number; and,
  • For all non-university Tertiary Education Organisations (TEOs), the maintenance of a Category 1 or Category 2 status under External Evaluation and Review (EER). (Note that ENZ will not list, and will immediately remove from the website, any providers that have or acquire Category 3 or Category 4 status).

ENZ will immediately, and without notice, remove any providers from the SINZ website that no longer meet the above criteria.

No endorsement

You acknowledge that ENZ does not, by listing you on the SINZ website, endorse you in any way.

Your responsibilities

As an international education provider listed on the SINZ website, you have specific responsibilities.
By listing on the SINZ website, you agree to:

  • Ensure the minimum details related to your institution (institution type, Ministry of Education ID number, contact details and basic description) are complete;
  • Ensure content related to your institution and programmes is accurate and up-to- date;
  • Nominate a representative from your institution to be profile owner, and to provide contact details for said owner.

You have sole responsibility for the accuracy of the information provided to ENZ for use in the listing and for updating ENZ of any changes to that information. ENZ takes no responsibility for the accuracy of information provided by you.

Amendment, suspension, termination or reinstatement of profiles

ENZ reserves the right to immediately, and without notice, amend, suspend or terminate your profile for any reason in ENZ’s sole discretion.
This right includes (but is not limited to) situations where:

  • ENZ has concerns over the accuracy, clarity or transparency of any listing;
  • ENZ has concerns that you may no longer meet the listing criteria;
    • any provider is suspected of being involved in misconduct, submission of fraudulent applications or information (whether deliberately or by omission); or
    • any provider is suspected of acting in a manner contrary to the Education (Pastoral Care of International Students) Code of Practice 2016 or in any way that brings ENZ or New Zealand into disrepute.

All decisions regarding amendment, suspension, termination or reinstatement of profiles, will be at the sole discretion of ENZ.

Dispute resolution

In operating the SINZ website, ENZ as a New Zealand government agency will observe the laws of New Zealand and the principles of natural justice. In dealing with complaints or concerns about the website or our conduct, we will follow our Feedback and Complaints Policy. A copy of this is available on request.

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