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Nelson Marlborough Institute of Technology

INSTITUTE OF TECHNOLOGY OR POLYTECHNIC

Nelson Marlborough Institute of Technology

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New Zealand Diploma in Tourism and Travel (Level 5)

Key information

Level of study:
Diploma
Tuition fees:
Duration:
40 weeks
Start date: 21-February-2022
Campus:
Nelson Marlborough Institute of Technology
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Course details

Summary

Become a dynamic leader in the tourism industry by understanding the values, practices and quality systems that define successful tourism businesses.

Develop key skills by learning how to analyse and evaluate hospitality and tourism operating environments, sustainable destination management options, and how to effectively apply staffing strategies to create a flow of positive staff relationships and a well-run team.

You will also learn how to manage the customer experience, and how the concepts of kaitiakitanga and manaakitanga can be applied to your industry, allowing you to create distinctly New Zealand experiences.

Managing challenging customers or situations is a real skill and can take a tourism or travel company from being good to outstanding, done well it can increase customer loyalty and word of mouth. We’ll show you how to confidently offer exceptional customer experiences and to deliver on quality under pressure, allowing you to add significant value to any business.

Upon graduating you will be able to work in a supervisory role and to positively contribute to the day-to-day operations of a tourism or travel business on all levels.

Programme delivery

This programme uses a blended learning model, including practical, hands-on classes and time spent on-site with industry. You will spend 100 hours on placement which gives you valuable first-hand experience in a supportive learning environment and allows you to make industry contacts.

Entry criteria

There are no minimum academic requirements, however, applicants will need to provide their curriculum vitae detailing any relevant work experience and academic achievements

English Language Requirements:

  • IELTS: Academic score of 5.5 with no band score lower than 5.0
  • TOEFL Internet-based test (iBT) - Score of 46 (with a writing score of 14)
  • Cambridge English Examinations - B2 First or B2 First for schools with a score of 162. No less than 154 in each skill
  • Pearson Test of English (Academic) - PTE (Academic) score of 42 with no band score lower than 36

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