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Western Institute of Technology at Taranaki


Western Institute of Technology at Taranaki

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New Zealand Certificate in Business (Administration and Technology) (Level 3)

Key information

Level of study:
Tuition fees:
15 weeks
Start date: 20-July-2020
Western Institute of Technology at Taranaki
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Course details


This certificate will qualify you to work as an Office Administrator or help you achieve an industry recognised national qualification. You will learn and gain competency in a range of computer applications including Microsoft Office, administration procedures and processes, the different technologies used in an office and effective communication skills.

You will learn how to:

  • Apply keyboard and word processing skills
  • Produce a range of business documents
  • Process financial information
  • Provide appropriate customer service
  • Display oral, written and interpersonal communication skills
  • Process data and create spreadsheets

Career Options

Graduates of this qualification will have the skills and knowledge to work, or gain employment, in a wide range of general office administration roles in a variety of sectors, under broad guidance. These may include: a sole-charge role in a small business entity, senior receptionist, customer relationship roles, personal assistants and secretaries, lead administrator, frontline customer service roles, call or contact centre operators, office support workers, web administrator, service desk coordinator.

Entry criteria

Open entry

Students must also meet the English language proficiency requirements as below:

  • General or Academic IELTS score of 5 with no band score lower than 5
  • TOEFL (pBT) score of 500 (with an essay score of 4.0 TWE)
  • TOEFL (iBT) score of 35 (with a writing score of 20)
  • FCE, or FCE for schools with a score of 154. No less than 154 in each skill. OET at Grade C in all sub-tests.
  • PToE (Academic) score of 36
  • City & Guilds IESOL B1 Achiever with a score of 43
  • NZCEL Level 3 with an endorsement General
  • LanguageCert - B1 Achiever IESOL (LRWS) with PASS


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