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Marsden Technical Institute

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New Zealand Diploma in Information Technology Technical Support (Level 5)

Key information

Level of study:
Diploma
Tuition fees:
Duration:
40 weeks
Start date: To be confirmed
Campus:
Marsden Technical Institute
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Course details

Summary

Graduates from this programme will have the specific skills, knowledge and awareness of the IT environment, and understand the requirements of users, which will enable them to provide efficient IT technical support. This programme will provide the graduate an opportunity to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.

CONTENT

  • NZDITTS 510 Computer Hardware & Operating Systems
  • NZDITTS 511 Information Technology Concepts & Tools
  • NZDITTS 520 Introduction to Networking
  • NZDITTS 530 Systems Administration
  • NZDITTS 540 Data Administration
  • NZDITTS 550 IT Security & Technical Support
  • NZDITTS 560 Programming & Problem-Solving Techniques
  • NZDITTS 560 Information Systems & Web Development

PATHWAY

CAREER PATHWAY

Graduates of this diploma will have the skills and knowledge to work in roles such as computer technician, help desk and technical support officer, and entry level network administrator, network engineer, and applications support analyst roles.

EDUCATION PATHWAY

The qualification provides a pathway to a Level 6 specialist IT qualification. This may include:

  • New Zealand Diploma in Networking (Level 6)
  • New Zealand Diploma in Systems Administration (Level 6)
  • New Zealand Diploma in Database Administration (Level 6)
  • New Zealand Diploma in Information Systems with strands in Business Analysis, User Experience, IT Project Management, Information Systems Innovation (Level 6)
  • New Zealand Diploma in Software Development (Level 6)

Other intended pathways include undergraduate degree qualifications.

This qualification may also equip learners to attempt optional industry certifications at the appropriate level and area of specialty.

Entry criteria

Learners enrolling are recommended to hold one of the following:

  • NCEA Level 2 or 3
  • New Zealand Certificate in Computing (Intermediate User) (Level 3)
  • New Zealand Certificate in Computing (Advanced User) (Level 4)
  • New Zealand Certificate in Information Technology Essentials
  • or equivalent knowledge, skills and experience

ENGLISH PROFICIENCY REQUIREMENT

  • IELTS Academic score of 6 with no band score lower than 5.5 NZCEL L4 (Academic)
  • Any equivalent Internationally Recognised English Proficiency Outcomes for International Students recognised by NZQA

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